Encampment Resolution Case Manager -Direct Hire
Job Description
Position: Encampment Resolution Case Manager
Type of position: Direct Hire
Classification: Nonexempt Hourly, Full Time (32-40 hours per week)
Starting Pay: $25.00/Hour
Summary
As part of our team, you ll directly impact the lives of individuals and families experiencing homelessness, helping them secure safe housing and rebuild stability. If you re passionate about making a difference in your community, we d love to hear from you! Family Service Association of Redlands is seeking a dedicated Case Manager to provide case management, housing navigation, and wraparound services within a trauma-informed, strengths-based, and client-centered framework.
Key Responsibilities
Conduct intake assessments and create individualized housing stability plans.
Assist clients with securing housing, negotiating with landlords, and completing documentation.
Provide ongoing case management to ensure housing retention and self-sufficiency.
Connect clients to benefits, employment services, behavioral health, and other resources.
Collaborate with local agencies, shelters, landlords, and service providers.
Maintain accurate case notes, data entry, and compliance documentation.
Conduct home visits, outreach, and follow-ups to support housing stability.
Participate in staff meetings, trainings, and case conferences.
Qualifications
Bachelor s degree in Social Work, Human Services, or equivalent experience considered.
2+ years of case management, housing navigation, or homeless services experience.
Knowledge of housing systems, landlord/tenant law, and supportive housing programs.
Familiarity with trauma-informed care, harm reduction, and motivational interviewing.
Strong communication, problem-solving, and crisis intervention skills.
Ability to manage multiple priorities and meet deadlines.
HMIS proficiency preferred.
Valid driver s license, reliable transportation, and ability to travel locally.
Work Environment
Fieldwork required, including home visits and community meetings.
Occasional evening/weekend hours.
Must be able to lift up to 25 lbs.
Requires fingerprint clearance, drug screen, TB test, and proof of auto insurance.
Special Note
This is a 100% grant-funded position with a strong possibility of renewal. Continued employment is contingent on future funding.