Sales Representative

Job Details

Sales Representative

Redlands, California




Job Description

Call Center in the City of Redlands is on the hunt for an individual who has a passion for helping people by providing exceptional customer service! This inside salesposition is a fantastic opportunity for someone looking to get their foot in the door into a clerical environment. The company offers hands-on training, encouraging work environment and stability. To be considered, submit your resume to or call our office at 909.792.1252! 

A Day on the Job: 

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company's new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company's customer management
  • policies

What You Need to be considered: 

  • Proficient in using PC applications such as web browsers, e-mail, etc
  • Ability to work efficiently, independently, and respond promptly
  • Good communication and organization skills are essential
  • Should be able to analyze and interpret technical procedures and process documentation
  • Problem analysis and problem-solving skills
  • Knowledge of word processing and browser-based software
  • Detail oriented



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