Office Assistant

Job Details

Office Assistant

Grand Rapids, Michigan




Job Description

Arrow Staffing is currently interviewing qualified candidates for an immediate office assistant opening.  This is a small business that specializes in assemblies of a niche product.  The ideal candidate will have great customer service skills in addition to general office knowledge.  Some of the main duties would include invoicing and E-Commerce work so a background in either areas is preferred.  Training will be provided but candidates must have excellent attendance and work ethic.  This is a long-term, temp-to-hire position.   Candidates that are eager to learn new skills and have a thirst for knowledge would work out well with this position.  Call our office today for additional information!  616-600-0625


Responsibilities and Requirements:

  • Performing a variety of  customer service and administrative tasks such as processing orders and returns, answering phones and helping with customer orders and questions, creating labels, shipping, document creation, data entry, managing filing systems, inventory
  • Handling customer accounts-- billing and order inquiries, order tracking, quoting
  • Ability to juggle multiple projects with excellent accuracy
  • Strong Administrative and organizational skills
  • Exceptional customer service skills, over the phone and in person, with our customers and internal departments
  • Strong sense of urgency and problem-solving skills
  • Organizing the office layout and maintaining equipment and supplies
  • Social Media posting and content sharing



  • E-commerce/dropship experience preferred
  • Must be extremely proficient in Microsoft Word, Outlook, Excel
  • Experience with Quickbooks helpful
  • Excellent written and verbal communication skills
  • Have at least 2 years of related customer service experience in a professional office environment
  • Have a valid driver's license
  • Be at least 18 years of age with High School Diploma


Hours are 8am-4:30pm Monday through Friday. Starting hourly salary is $15-17 depending on skills and experience. Family-owned and friendly, offers medical benefits and holiday pay after 30 days and Vacation/PTO after 90-day probationary period, casual dress. Background check required.  Apply online at or send your resume to

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