Job Opportunity: Customer Service / Sales
Location: Ontario, CA 91761
Pay Rate: $20.00 $22.00 per hour DOE
Shift: 1st Shift | 7:00 AM 4:00 PM or 8:00 AM 5:00 PM
Type: Temp-to-Hire

Arrow Staffing in Ontario is seeking a Customer Service / Sales Representative with exceptional data entry accuracy and strong experience in supporting both customer accounts and vendor partners. This role requires excellent communication, precise order entry, and a high level of professionalism in a call center environment.

Key Responsibilities

• Process high-volume sales orders and purchase orders via EDI and manual entry with 95 100% data accuracy

• Differentiate between customer vs. vendor requests:

  • Provide product info, pricing, quotes, and shipment details to customers

  • Coordinate order updates, lead times, and issue resolutions with vendors

• Receive and respond to incoming calls, emails, and system alerts

• Handle order entry corrections, discrepancies, and problem-solving

• Communicate delays, shortages, and errors promptly to both customer service and vendor teams

• Manage order changes, complaints, and shipment inquiries with high attention to detail

• Generate and process electronic ship notices, labels, invoices, and documentation through EDI

• Maintain strong relationships by providing fast, accurate, and professional communication

• Perform general administrative tasks and support office operations

Skills & Qualifications

• 2+ years of experience in customer service, order processing, or administrative support

• Strong data entry skills fast, accurate, and detail-focused

• Experience handling both customer-facing communication and vendor coordination

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Comfortable with multi-line phone systems

• Strong administrative writing and reporting experience

• Ability to multitask and prioritize in a fast-paced environment

• Excellent problem-solving and organizational skills

• Professional, reliable, and a strong team player

Why Join Arrow Staffing?

This is a temp-to-hire role with a stable, reputable company offering long-term growth potential. Arrow Staffing has proudly been connecting people and changing lives since 1972.

For more information: Email your resume to Ontario@arrowstaffing.com
Apply online: www.arrowstaffing.com