Dispatcher
Job Description
Dispatch Specialist
General Description
Full Time position M-F 8-5 with occasional overtime
Represent the company honestly and with integrity. Assigning service requests and processing job duties using positive communication, energy, evaluation and organizational skills.
Work Experience
Basic typing and ten key skills
Strong working knowledge of Microsoft Office Suite and Teams
Google Office Suite
Basic working knowledge of Android and Windows
Positive customer service skills
Organizational practices
Detail oriented / note taking
Ability to retain information and apply it to processes
Listen and interact with others and in groups
Job Duties
Dispatching of technical staff using company software
Assist technical staff with needed information for job completion
Service order creation via phone and email
Third party web site completion
Creation and maintain process documents
Reading of orders to verify proper communication/notes to all parties
Review of orders using tile boards for organization
Creation and maintain process documents
Benefits
Hourly compensation
Direct deposit / bi weekly payroll
401k after 60days
Health insurance, Vision, Dental, RX
Yearly bonus
Birthday / Anniversary bonus
Holiday gift cards
Annual company party