Customer Service

Redlands, CA 92374

Posted: 05/05/2023 Industry: Customer Service Job Number: 44430 Pay Rate: $18.00/hr

Job Description

Manufacturing Company is seeking a highly motivated and experienced CSR/Sales Representative to join their team. As a CSR/Sales Representative, you will be responsible for providing excellent customer service and promoting company products to new and existing customers.

If you are a self- starter with a passion for providing excellent customer service driving sales, we encourage you to apply for this exciting opportunity.

Position Highlights:

  • Location: City of Redlands

  • Type of Position: Temp to Hire

  • Starting Pay Rate: $18.00

As a Customer Service Representative, you will:

  • Incumbents in this position will be the first point of contact for current customers.

  • Communicate with customers via phone and email to provide prompt and courteous service.

  • Provide sales quotations for new products in a timely fashion.

  • Follow-up on sales quotations

  • Provide cost justifiable customer recommendations.

  • Answer (via telephone or email) customer questions or route to appropriate personnel as necessary

  • Provide general customer support and customer relations

  • Become a product knowledge specialist

  • Weekly and monthly department reporting to senior management and executive team

  • Must follow all procedures established for ISO 9001 Quality Management System

What You Need to be Considered?

  • The successful incumbent will have a high school diploma or equivalency

  • Without an Associate or Bachelor's degree, prefer 3 years of inside sales experience with a manufacturer or distributor in a technology field such as electronics, medical device, industrial manufacturing, or similar

  • Strong interpersonal communication skills, written and verbal

  • Strongly prefer 3 years of B2B industrial inside sales experience

  • Outgoing personality with public speaking and presentation experience

  • Excellent follow-up and organizational skills

  • Ability to handle a steep learning curve.

  • Ability to build long-term relationships.

  • We especially want positive people who can contribute to a positive work environment.

  • Must be able to lift 20 lbs.

  • Carrying heavy objects may be required.

  • Sitting, standing, and walking for extended periods of time required



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