Credit and Collections Representative
Job Description
Are you an organized and detail-oriented professional with a passion for managing customer accounts and driving successful collections? We re looking for a Credit and Collections Representative to play a key role in the collections department by applying payments, reconciling accounts, and maintaining strong relationships with our customers.
In this role, you ll handle everything from contacting customers and maintaining account statements to conducting credit reviews and recommending credit limits. If you thrive in a fast-paced environment and enjoy working independently as well as with a team, submit your resume!
Position Highlights:
Type of position: Temp to Hire (Fully Onsite)
Schedule: M- F | 8:00 A 5:00 P
Location: Redlands, Ca
Starting Pay Rate: $24/HR
Key Responsibilities:
Apply payments, reconcile accounts, and resolve discrepancies
Reach out to customers via phone and written communication
Maintain and update account statements for assigned customers
Conduct credit reviews for new and current customers
Handle all aspects of customer account maintenance
Recommend credit limits, manage credit holds, and release orders
What You Need to Be Considered:
2+ years of experience in collections or account management
Strong communication, prioritization, and multi-tasking skills with attention to detail
Ability to excel in a fast-paced environment
Self-motivated with a consistent, thoughtful work approach both independently and collaboratively
Basic Microsoft Office knowledge (Word, Outlook; Excel is a plus)
High school diploma or equivalent
Preferred Qualifications:
Typing speed of at least 25 WPM
Background in corporate collections
Familiarity with SAP and Salesforce
#ARROW