Looking for a role where your research and customer support skills truly matter? Our client is seeking a Corporate Customer Service Representative to join their stable yet innovative environment, where you'll make a direct impact on customer success and your own career growth. They are a supportive organization that values collaboration and continuous learning perfect for recent college graduates with customer service experience or seasoned professionals seeking meaningful growth.

Position Highlights:

• Location: Redlands, CA

• Type: Full-Time, Temp-to-Hire

• Starting Pay: $20-$26/hour

• Schedule: Monday-Friday, 8:00 AM - 5:00 PM

What You ll Do:

• Manage a high volume of incoming email correspondence, efficiently researching and resolving customer inquiries, directly impacting customer satisfaction.

• Conduct thorough research to update and maintain accurate customer records.

• Convert emails into cases using leading-edge platforms like Salesforce, and track resolution progress.

• Assist with clerical and administrative tasks to support customer service operations.

• Process sales orders in SAP to assist internal teams.

• Handle simple contracts and purchase order requests related to customer accounts.

• Cross-train on various responsibilities to provide backup support as needed.

• Take on additional tasks and projects as assigned.

What We re Looking For:

• Bachelor s degree in business or a related field.

• At least one year of experience in a professional office environment.

• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

• Experience with SAP and Salesforce is a plus.

• Strong analytical and research skills, capable of reviewing and processing large amounts of information.

• Exceptional attention to detail and ability to manage multiple tasks efficiently.

• Strong verbal and written communication skills.

• Ability to work both independently and collaboratively as part of a diverse, inclusive team.

• Proven job stability, demonstrating reliability and commitment in previous roles.

Why Join this Company?

• Growth Opportunities: We invest in your development with ongoing training, mentorship, and clear pathways for career advancement.

• Supportive Culture: Enjoy a modern office, regular team events, and a focus on employee well-being.

If you have a strong commitment to excellence, a detail-oriented mindset, and a passion for supporting customers through diligent research and accurate data management, we encourage you to apply today!

#ARROW