Customer Service
Job Description
Manufacturing Company is seeking a highly motivated and experienced CSR/Sales Representative to join their team. As a CSR/Sales Representative, you will be responsible for providing excellent customer service and promoting company products to new and existing customers.
If you are a self- starter with a passion for providing excellent customer service driving sales, we encourage you to apply for this exciting opportunity.
Position Highlights:
Location: City of Redlands
Type of Position: Temp to Hire
Starting Pay Rate: $18.00
As a Customer Service Representative, you will:
Incumbents in this position will be the first point of contact for current customers.
Communicate with customers via phone and email to provide prompt and courteous service.
Provide sales quotations for new products in a timely fashion.
Follow-up on sales quotations
Provide cost justifiable customer recommendations.
Answer (via telephone or email) customer questions or route to appropriate personnel as necessary
Provide general customer support and customer relations
Become a product knowledge specialist
Weekly and monthly department reporting to senior management and executive team
Must follow all procedures established for ISO 9001 Quality Management System
What You Need to be Considered?
The successful incumbent will have a high school diploma or equivalency
Without an Associate or Bachelor's degree, prefer 3 years of inside sales experience with a manufacturer or distributor in a technology field such as electronics, medical device, industrial manufacturing, or similar
Strong interpersonal communication skills, written and verbal
Strongly prefer 3 years of B2B industrial inside sales experience
Outgoing personality with public speaking and presentation experience
Excellent follow-up and organizational skills
Ability to handle a steep learning curve.
Ability to build long-term relationships.
We especially want positive people who can contribute to a positive work environment.
Must be able to lift 20 lbs.
Carrying heavy objects may be required.
Sitting, standing, and walking for extended periods of time required
cbehrens
#ARROWHMG