Customer Service

Redlands, CA 92374

Posted: 05/05/2023 Industry: Customer Service Job Number: 44430 Pay Rate: $18.00/hr

Job Description

Manufacturing Company is seeking a highly motivated and experienced CSR/Sales Representative to join their team. As a CSR/Sales Representative, you will be responsible for providing excellent customer service and promoting company products to new and existing customers.

If you are a self- starter with a passion for providing excellent customer service driving sales, we encourage you to apply for this exciting opportunity.

Position Highlights:

  • Location: City of Redlands

  • Type of Position: Temp to Hire

  • Starting Pay Rate: $18.00

As a Customer Service Representative, you will:

  • Incumbents in this position will be the first point of contact for current customers.

  • Communicate with customers via phone and email to provide prompt and courteous service.

  • Provide sales quotations for new products in a timely fashion.

  • Follow-up on sales quotations

  • Provide cost justifiable customer recommendations.

  • Answer (via telephone or email) customer questions or route to appropriate personnel as necessary

  • Provide general customer support and customer relations

  • Become a product knowledge specialist

  • Weekly and monthly department reporting to senior management and executive team

  • Must follow all procedures established for ISO 9001 Quality Management System

What You Need to be Considered?

  • The successful incumbent will have a high school diploma or equivalency

  • Without an Associate or Bachelor's degree, prefer 3 years of inside sales experience with a manufacturer or distributor in a technology field such as electronics, medical device, industrial manufacturing, or similar

  • Strong interpersonal communication skills, written and verbal

  • Strongly prefer 3 years of B2B industrial inside sales experience

  • Outgoing personality with public speaking and presentation experience

  • Excellent follow-up and organizational skills

  • Ability to handle a steep learning curve.

  • Ability to build long-term relationships.

  • We especially want positive people who can contribute to a positive work environment.

  • Must be able to lift 20 lbs.

  • Carrying heavy objects may be required.

  • Sitting, standing, and walking for extended periods of time required

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About Redlands, CA

Start your next career adventure in the vibrant area surrounding Redlands, California! Nestled in the heart of the Inland Empire, this region offers a perfect balance of big-city amenities and small-town charm. With a thriving job market, breathtaking views of the San Bernardino Mountains, and a short drive to attractions like the historic Redlands Bowl, the stunning Kimberly Crest House & Gardens, and the lively Redlands Market Night, there's no shortage of reasons to consider making this area your professional home. Explore our job opportunities today and discover why Redlands, CA, is the ideal place to grow your career!